The persons involved may be government officials or private individuals such as clients, suppliers or business partners. So far, so good. Read more about working at Teleperformance. Eligibility for Rehire. Yes. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). - I am involved in obtaining the necessary permits to build a new Teleperformance contact center abroad. 22 Teleperformance Voice Process Executive Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Through our quality and skill, we transform interactions into golden experiences. Conducting ourselves in an ethical manner and with integrity helps us earn the trust and respect of the people we serve and those with whom we work. Teleperformance highly values and protects the confidentiality of information provided by our customers. If you win a wrongful termination lawsuit, the court may order your employer to promptly . 04 C 3645, see flags on bad law, and search Casetext's comprehensive legal database . (Thanks Help Desk!). Teleperformance USA, No. 4. Company Lay-offs. Teleperformance employees must be alert to any unusual or suspicious activity or signs of money laundering and report this to the Group Finance Department in Paris.When dealing with suppliers, do not wire funds to an account outside the suppliers country of activity or to a third-party bank account. Teleperformance Lack of humanity. Bribery is a common form of Corruption where cash or any other gift of value is offered to another person in return for a favorable decision or result, inaction or delayed action.Extortion means demanding undue recompense in return for the grant of business, a contract or authorization, by exerting pressure that may range from occasional or daily demands for money to physical threats against individuals and their family. Teleperformance adheres to the U.N. Reduce costs, improve productivity, accelerate and introduction of new products to enhance insurance customer services. Code of Ethics Objectives. - As part of my job, I organize numerous meetings and trips. I have just been hired. See all Careers and Jobs at Teleperformance (TP) Similar Jobs . Remote (Cloud Campus) As the Global Lead Virtualization Automation Engineer at Teleperformance, you will be responsible f. Apply Now. No. Avoid using Teleperformance resources for personal gain or benefit of any kind. Review, reorganize, and optimize business portfolios through M&A activities that strengthen business viability. Enforcement of the Teleperformance Code of Conduct; Disciplinary sanctions. - I am attending an international trade show where Teleperformance is one of the exhibitors. All of our relationships should be based on respect for personal dignity, integrity and privacy (except in cases provided for in official security policies) of our clients, customers, shareholders, employees, contractors, vendors, competitors and entities, regardless of position or title employed. This Code of Conduct applies to all of Teleperformances economic operations, at the local, national, regional and/or international level. As a responsible corporate citizen, Teleperformance believes in contributing to the communities where we work by supporting worthy charitable causes, organizations and activities through our Corporate Social Responsibility Committee. :) Downvote 1. policies and management. Former employees are eligible to be re-employed if they left university employment as employees in good standing and have not been subject to Positive Corrective Action for behavior within the last year of employment. 24. reviews ( 30 %) All Categories. Any Teleperformance employee who has attempted to breach or has breached this Code of Conduct, whether by negligence or willful misconduct, will be subject to disciplinary sanctions in accordance with applicable laws and regulations, including administrative measures and criminal penalties, as well as disciplinary sanctions provided for in the Internal Regulations of the company of which he or she is an employee or corporate officer. This consultant requested a large retainer and said that he would use the money to help move the process along. Therefore, summary judgment for Defendant on the basis of this . The development and enhancement of the community, as well as the practice of citizenship, are encouraged by Teleperformance through social and environmental actions that reinforce its position as a corporate citizen. As a signatory of the United Nations Global Compact, Teleperformance respects and supports human rights throughout its operations and business activities and is committed to avoid complicity in human rights abuse. If you let them know. Teleperformance employees must act in strict compliance with all laws applicable to them.In the event of employment or an assignment outside your country of residence, employees also must act in strict compliance with applicable domestic law in the location of their employment or assignment. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for us to conduct an investigation. Furthermore Teleperformance Premises Standard provides blueprints and detailed guidance in safety and security, lighting and acoustics, proximity and hands-on management and employee wellbeing in work areas, common areas, training and recruitment and in particular the leisure areas. SI SinhaK. Teleperformance thrives on creating interactions that build meaningful relationships. You are required to make informed business choices in the best interests of the Group. Scope Teleperformance is just a job and you do it while looking for better work. This policy will not prohibit any former employee from applying to a position. . It is imperative that all of us at Teleperformance abide by the highest standards. Teleperformance's relationship with its clients should be based on respect, transparency and a profound sense of partnership. uc.eduDownload Reemployment of Faculty and Staff Policy. The Chief Compliance Officer and Deputy Chief Compliance Officer and Chief Privacy Officer are responsible for the Group-wide implementation and monitoring of the Global Compliance Framework. Want Us to Recommend Jobs For You? The role of Procurement within Teleperformance. Teleperformances relationships with the market and its competitors are always based on fair and ethical competitive practices in compliance with laws; predatory or dishonest behavior is not allowed. The objectives of this Code are to define the rules, conduct, actions, behavior and relationship that we shall adopt (i) towards our employees, officers, service providers, vendors, clients, customers, community (the places where we live, work or serve and the world at large), media, public agencies, nonprofit organizations and shareholders and that (ii) our . When receiving money from clients, be alert to payments from multiple bank accounts, from a bank account located in a tax haven, from foreign bank accounts outside the clients country of activity, an early payment outside the normal course of business, as well as payments made in cash. Even if you are not personally going to benefit from the gift, accepting the offer gives the appearance of accepting a benefit to influence your business decisions and makes it difficult to remain impartial when you arrange the future hotel accommodation for Teleperformance. The Polish workers registered their union, Stronger Together in Teleperformance, part of the NSZZ "Solidarno" federation, in July with Stolarz as the treasurer. This policy sets the global standards and expectations as to how we and our suppliers conduct ourselves. TP will never share or sell your information to third parties. May I do it? Teleperformance employees should not give or accept any lavish or excessive gifts or benefits, whether monetary or non-monetary, directly or indirectly, to or from any government official, client, supplier, subcontractor or any other third party. Also, give a good review for Ms. Carley and Ms Lynette for the secretary lady there at the front desk. Gunners' Barracks Wedding Cost, Our commitment is also expressed in the behaviors that we promote in our Code of Ethics, Equal Opportunity . Corruption is dishonest, unethical or fraudulent conduct to obtain a benefit or for other improper purposes. I tend to have panic attacks when I job interview, but these people made me feel at home, and the good thing is not alot of companies promote from WITHIN, this will help!! Our people make the difference, and this is one.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I would absolutely love a recruiter position or a training position. This Global Ethics Hotline Policy applies to the Teleperformance group of companies, subject to specific terms and provisions described in any addenda approved for a particular country due to applicable local laws and regulations. Now a hotel where I often book rooms for Teleperformance employees has offered me a free weekend for my parents wedding anniversary. No extra pay for internet and electricity for work from home process. At Teleperformance, all acts of Corruption, Bribery or Extortion in any form are strictly forbidden. 71 customer reviews of Teleperformance USA. Rehire policy. What should I do? Use the Ethics Hotline: We encourage Teleperformance employees to use the Ethics Hotline to report when they personally, acting in good faith, reasonably and selflessly, believe that wrongful business conduct has taken place, is taking place or is about to take place. Accordingly, Teleperformances policy is not to make financial contributions to political candidates, elected representatives or officials, political parties, or religious organizations. Downvote 2. Get started with your Free Employer Profile. The Global Diversity and Inclusion Policy Statement expresses our stance on the importance of diversity and inclusion for our people and to the business. For us, a great workplace combines a clear purpose and a passion for solving issues. We offer a wide spectrum of learning and development programs to help you augment and enhance your skills and capabilities, and adapt to varied business challenges. Teleperformance took you in just one day if you are very good in their exams and interview. Stressful place to work. For first 3 months from joining you don't get a single leave. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for us to conduct an investigation. In all cases, you must keep a written record specifying the type of gift or hospitality and its justification, and you must ensure that the gift or hospitality cannot be considered to be given with the aim of improperly influencing a decision. Teleperformance provides an integrated range of business functions, customer channels and contact media.