Provide them with a short piece of actionable advice. Facebook. This is another way to rekindle a conversation you began before. Let's set-up a time to discuss this. If you dont, think of one. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Example: Congratulations on your well-deserved promotion at X! In fact, buyers today are likely to stick with a company that offers awesome service even if it costs a little more. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. All we ever want is for you to succeed and be profitable. Pass along a link to relevant press coverage of one of your highest-profile customers. ", "Hi, looks like we missed catching-up yesterday. Let me know if you want me to arrange for the passes. ", "Hi, I remember you showing interest on [topic] in our last meeting. Below are 30 things to reference in a follow-up email besides the obvious fact that you're checking in. I would have thought that the IT department would have it fixed by now.Let me know when you get a chance,Miss Zotto. How are things coming is a good way to ask how something is getting completed. Your inbox is flooded with notifications and emails - A lot of them are sales pitches and follow-up emails, saying "Hi, Do you have time," or that says "Hey! i just wanted to make sure. Romero, Dear Melissa,Im just checking in to see if I can help. Finally, take a look at the following email samples to find out more about it: Hey Craig,Can we schedule a follow-up on the project at some point this week? Think how you would want your mail to sound if you were a prospect, now that you have some perspective. Spend your time crafting more helpful emails, and your prospects (and your quota!) Be very smart at drafting your emails when you want to cash on the guilt-trip scenario and spin a positive approach on it. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. ", "Hi, Here is how to add video to your email. I found your contact while searching for experts and would like to ask you for a quote on the matter if youre willing.. Theyre the bane of our inbox existence. Example: With the recent influx of X jobs, I wanted to ask if your company was in need of a product to better serve this newly developed role.. No matter who youre checking in on or why, it often takes just a simple email, text message, or DM to make all the difference. One important tool you can use to connect is social media. Its a pretty exciting projectI hope we can nail it! hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'dad1fbc0-d801-4918-90c6-a163306bde24', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Emails get lost in busy inboxes. Id be happy to talk you through them and answer any questions you have on a call. Reference a relevant blog post. Are you tired of sending out a generic email thanking the prospect for their understanding? I am leaving my contact information if you want to touch base with us in future. Its been busy. The road may be clearer for you to make a sale. I am sure it will make your work easy. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? i just wanted to make sure. ", "Hi, are you still looking towards reaching X target? Follow-up emails provide a great opportunity to get a little more personal with your prospects. Be specific and to the point while doing so. Lastly, check out some of these email samples to see how it works: Dear Sir,Do you need any support from me on the matters we discussed earlier? It also lets them know youre attentive to their words and worth their time. If there's an event in the prospect's area that's relevant to their industry or business, connect with them on that. Example: We have attached a quick guide on how to X to help you achieve Y. They show how our past clients in [their industry/niche] have worked with us to achieve [relevant goals]. You offered to put together a list of project ideas for further brainstorming. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. The rule of thumb for "just checking in" emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Dont apologize for doing your job, apologize when it is merited. 3.What can I say instead of just checking in? ", "Hi, you might be wondering why us [company name] over others. Furthermore, he has teaching experience from Aarhus University. Nothing induces a world-weary sigh from working professionals like a just checking in email. Sales Email Templates | Best Cold Outreach Email Templates, Looking for sales email outreach templates? Suppose its been over a week since you had a call or face-to-face meeting with a prospect and they still havent got back to you with a buying decision. We are not attorneys and are not providing you with legal List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. A check-in is an indirect request for our time or attention, and we find ourselves wishing the sender had gotten straight to the point (not unlike the classic . Ive attached some additional information that I think youll find helpful. I just wanted to share my condolences and check in on you. We are in the process of making improvements to our products & services that will be rolled out this weekend. We saw your comment on X, not only do we have the answer youre looking for, but we have some additional resources youll find useful, as well.. Your friend or family member whos going through a hard time will appreciate that kind of reminder. An open-ended question like this can give up a lot of detail if people are willing to share their experiences. Remember: You have to actually write the post, of course. i just wanna. Have you had a moment to jot those ideas down? Whether it's in your sales email subject line or the email body, "Just checking in" as a follow-up email strategy is overused. Are you available Thursday at 10:30 a.m.?, Id love to meet for coffee this week to talk about potentially working together. Example: Your business has grown significantly over the last year, but that growth could be stunted by X weakness in your strategy. Small business, SMB communication, SMB employee experience. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Drop the checking in wind-up and ask for an update politely and directly. I just want to follow up is synonymous with I just wanted to follow up. You can use either phrase to mix up your writing. Free and premium plans, Sales CRM software. But what does it really mean? for your reference. When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. Bring their attention to something their competitor is doing well and ask how they plan to address it. This makes it easy for you to speak your mind, share proposals and updates. Answer a question on an online forum. This will help you build a relationship as a trusted advisor with them. By subscribing to this BDG newsletter, you agree to our. If they seem a bit lost, psychologist Charmain Jackman Ph.D. suggests sharing an observation about their behavior, and maybe some suggestions about what to do: I notice that you seem more withdrawn; would you like me to come over this week? Follow-up emails provide a great opportunity to get a little more personal with your prospects. Keep reading to find out. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. Usually, we only send it to ask if anything is wrong. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. If you don't, think of one. Anything I can help with on works well as a way to politely ask for a follow-up. Then provide a suggestion for how to get there. Lastly, the following email examples should teach you all you need to know: Dear Juliette,Im just checking in to see if I can do anything to help you with this issue.Please keep me updated,Mrs. Please let us know what you think! Even if they already plan to attend, this is another way to rekindle the conversation. RingCentrals integrations with other tools also open up new powerful ways of working more efficiently as a team. Example: I found your article to be so insightful to professionals navigating X, I learned so much more about X from it yesterday.. As salespeople, following up with prospects comes in as a basic instinct. Are you still looking for solutions to convert [company] website visitors to subscribers? at the same time. When we are vulnerable with others, they are more likely to reciprocate that vulnerability, Jackman says. Borrowmore. An initial call or meeting will often focus on the technical and practical aspects of doing business with you, but might not give you enough time to paint an exciting picture of the road to success. I notice you have been quite busy with the issues lately, and Im here to offer my services.Best wishes,John & Johnson Co. Would you like another meeting that works around your time? It never hurts to mention the connections you and your contact have in common as long as theyre relevant to the ongoing conversation. Ive just read this great blog post about [relevant topic] that I think youll find useful [link to post]. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. But thats precisely the problem. Usually, theyll be happy to reply shortly after you send it. Even as a professional acquaintance, there may be something you can do to help. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to Has there been any progress on works well if you want to follow up and ask for direct work updates. of an actual attorney. (More on this later.). This will further solidify that you're interested in them and their business. In your research, have you identified a potential opportunity for their company? With time passed, your old prospect could be looking for a new company. If you wonder about the best way to follow up on sales, influence the decision-maker and get that much-awaited response, read this blog post and get more ideas about follow-up email etiquette. Accept, How to Politely Say Just Checking In in a Formal Email, Just Checking In to See How Youre Doing Messages for a Friend or Family Member, How to Say Just Checking In On You After the Recipient Experienced a Loss or Tragedy. If youre hoping for a specific result, conclude with a. that points your contact at the next step and prompts action. Case studies are ideal for this job: they help sell the dream and serve as proof that working with you is worth it. Ultimately, you have to be thoughtful and creative about how you reach out if you want to maximize your responses. i just called. Sometimes you need to find out where a task stands or how a project is progressing, be it from a member of your team, a project partner, or client contact. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. We spoke about [topic] back in [month]. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. I wanted you to know Im thinking of you. 17. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. Your friend might have lost someone close to them, or they might be stuck at home sick. Let them know you were just talking to [mutual contact], and they said such-and-such good things about the prospect and/or prospect's company. I am sure you wouldn't want to see a "just checking in" email in your inbox. Theres no better way to network than going to events, so why not invite your most valuable contacts to join you? Let them know. 14. Leaders with your experience and knowledge bring valuable insight to the company.. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. Let me know if we can be of assistance in the future.. Provide details about a common difficulty faced by your buyers. Therefore, that could push someone to update us much quicker than they would have if we said nothing.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-medrectangle-3','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-medrectangle-3-0'); Lastly, the following email examples will help you understand this one: Dear Stu,Where are we with the report? We have a ton of relevant blogs and sales email templates that you might want to use. ", "Hi, here is a demo video on our products/services. This is a common fault of checking in emails. If you know someone whos struggling through feelings of grief, you can help by reaching out with just a few words. So why is it so hard to get a timely response? Here's why! Be sure to remind them of your initial conversation and present some options for next steps. Thought you would like to visit. Just Checking In Alternatives Send actionable advice. Try another search, and we'll give it our best shot. Reach out to them to gauge their satisfaction or if they still could benefit from yours. ', "Hi, you might find this video interesting. What do we mean by that? Its also worth reasserting your hopes that the project turns out to be a success and reminding them that youre available if they need any help. I feel like we havent communicated for a while.Kind regards,Evangeline Button, Hello Bruce,Whats going on with the status report? Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. By putting a greater emphasis on how you can help prospects achieve their goals, you can reframe how they think about their buying decision. Check how things are going a month after implementing a competitor's product. Its been busy. This lets the person know youre thinking of them and that you understand theyre having a hard time. 1. We cannot give you customized advice on your situation or needs, which would require the service WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) And if they never responded to your first email, chances are they didn't feel it was worth their time. Dont apologize for doing your job, apologize when it is merited. If youre hoping for a specific result, conclude with a Call To Action (CTA) that points your contact at the next step and prompts action. The heres more information email Prospects sometimes require a bit more information before making a buying decision. Updates On Product/Services. This achievement will help your business reach new heights and innovate more in your mission to X.. Would you oblige our request? advice. What do you think about it? How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email Originally published Jul 06, 2022, updated Oct 19, 2022. Updates are important in business settings, especially if you have a managerial position. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. We follow a strict editorial process to provide you with the best content possible. Here are a few ways to make sure your follow-up incites action, not apathy. You can send an enthusiastic message requesting further conversation if youre willing to spend some extra time checking in on a friend. I just wanted to follow up allows you to send a follow-up email politely. Sometimes they stall because they arent fully convinced that what youre offering is right for them. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. Example: We received news of an event in your region for X industry professionals, we hope to see you there.. i am calling. I just wanted to say "Hi" and see if there was anything we could do better? Move your previous message to the top of their inbox by asking if they might have missed your last email. By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. If youre concerned that a task may have fallen through the cracks, start with a little context. Therefore, we can use this to ask for an update, but its also a good way for us to offer our support should the other person need it. ". Free and premium plans, Operations software. ", "Hi, we are featured on Forbes for our amazing quality of service. But you can go one step further by offering to help in any way you can. Next time you reach out to your contacts, be sure to steer clear from using just checking in. It is related to your field of business. Reference a relevant blog post. After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. Whats more, your reader will naturally interpret the expression as a request for their time and attention. A recap email works well in these situations, giving you the chance to refresh your prospects memory about the major points you discussed and the specific problems your offer can help them solve. i just called. To do so, you should definitely try these phrases. If they do not, they can let us know in a follow-up email (and explain whats taking so long). I hope to see you there! Send a how-to guide. 1. Example: I havent heard back from you, so Im going to assume youve gone in a different direction or your priorities have changed. Its best to do so in an email, and its a good idea to word your note more formally. Id love to catch up on what youve been doing! Your contact might appreciate a reminder that theres still an open email chain needing attention. You might find them useful. I wondered if [software] is still on your radar. Have a look. But you also have to be serious enough that they give a real and honest answer, rather than pivoting the conversation, Friends reunion-style. Let's set-up a time and discuss. Ask if they're still interested in achieving X goal. 1. Could you give me a quick status update by end-of-day? For more information, check out our, 30 Better Alternatives to the"Just Checking In" Email, Pop up for DOWNLOAD FREE SALES EMAIL TEMPLATES. Our goal is to create English lessons that are easy to understand for everyone. After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. Its also another specific thing that gives them a clear boundary: were talking about this right now, not everything else. 7 alternatives to just checking in (with examples) 1. Last month we had a meeting about [project name], and you offered to collect some research for our next strategy session. Theyre the bane of our inbox existence. ", "Hi, Did you know that we are mentioned by [media source] as one of the best companies to work with? You might find this useful. They may thank you for your concern, or ask why theyve been in your thoughts then, you can launch full throttle into the convo you want to have. Please let me know if youre still interested.. If someone is stuck on a project, it might be useful to offer them support. When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. 100+ cold outreach email templates for every industry. 7 alternatives to just checking in (with examples) 1. Congratulate a potential decision-maker on a promotion. form. I liked what you had to say about building trust with new subscribers. Just make sure that the case studies or success stories you provide have some bearing on the prospects specific needs and circumstances. By incorporating a variety of communication channels into the mix, you can circumvent the limitations of any one channel and give your contacts the option to choose whichever medium suits them best. Respond on social media. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Sharing your own story can be a very good way to focus on feelings, and the person youre talking to can follow your lead. Walkins. Here are a few ways to make sure your. Of course, this doesn't mean that you should stop following up with prospects just that you put slightly more effort into it. This link will open in a new window. Respond to something the prospect said on social media, then follow up with more resources. How do you know if youre ready to retire email (and try something different)? Editor's note: This post was originally published in March 2019 and has been updated for comprehensiveness.