E) deviance, The brand must demonstrate ________, for it to function as a true point-of-difference. C) insensitivity Select one: When you are dealing with the ___________ characteristic of a service, one approach to marketing services is to make the service seem 'real' ? Suppose that you wish to test to determine whether one method of teaching statistics is better than another. b. E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them. Social media marketing is the use of social media platforms and websites to promote a product or service. B) comparing to exemplars These are all ways to leverage brand equity by charging a fee for others to use your brand name. D) category points-of-parity E) deliverability, Which of the following criteria relates to consumers seeing the brand association as distinctive and superior to relevant competitors? Excessive branding. In order to maintain a brand, you must protect it against ___________, where people use the brand name without permission. Select one: a. d. Experience Qualities C) JEK's sophisticated customer database allows the company to handle queries and product returns much faster than competitors. A brand can be described as a promise to the customer. C) insensitivity The company has provided a written statement saying what their responsibility is for defective products. E) brand extensions, ________ are visual representations of consumer perceptions and preferences. D) points-of-presence c. Integrated marketing communications is less important now than it was in the past. In the front of the book was a beautiful picture and an inspiring poem that would remind his clients that lower back pain can be treated with a visit to Frodo. b. Adamss research report (see the previous problem) continued as follows: With a business expansion already under way, the expected profit surge should lead to a much higher price for Universal Auto stock. A) deliverability Its price is $27\$27$27 per share, and the price to the public is $28\$28$28.95.Becker also provides the market stabilization function. 3. The goal of attribution is to determine which channels and messages had the greatest impact on the decision to convert, or take the desired next step. social media designer social media analyst influencer relations employee online community manager The Sherpani brand is a product leader in lifestyle bags for women. Brand names give the seller an incentive to provide consistently high-quality products and services in order to protect the reputation of the brand. a. Which of the following statements about branding is true? C) Noncomparitive positioning Select one: a. You said all of these things, and meant them. D)It is always part of a company's success. Such brands get more revenue out of such value. d. Equipment-based offering. Select one: a. specialty product b. convenience product c. unsought product d. shopping product, Which of the following statements is true of heterogeneous shopping products? C. diversification. Individual product branding A. brand extension. a. Which of the following is correct about examples of co-branding? Every service probably has a tangible component. E) brand alliance, BMW's "The ultimate driving machine," American Express' "Don't leave home without it," New York Times' "All the news that's fit to print," and AT&T's "Reach out and touch someone" are all examples of ________. What he or she is expected to do in order to create the service. d. Credence Qualities B) allow brands to expand their market coverage and potential customer base B) channel b. that make up their brand positioning. d. Positioning Quality logos and brand names should pass each of the following tests, except: Which of the following is NOT an element of consumer-based brand equity? c. Ruffini corpuscles B. target markets shrink or disappear or a firm's image no longer matches industry trends and consumer expectations. c. Because if you hear complaints in only one area, you can assume that everything else is going according to plan. Marketing Essentials: The Deca Connection, Carl A. Woloszyk, Grady Kimbrell, Lois Schneider Farese. D) Competitor analysis A) points-of-difference Give all appropriate journal entries for 20X8 that Ravine would make if it (a) carries the investment at fair value or (b) uses the equity method. c. Social metrics E) persuasion based on believability, The typical approach to positioning is to inform consumers of a brand's category membership before stating its ________, D) assist firms in collecting information on competitors that will directly influence their strategy Write these addends in vertical form. When it comes to managing services, some people find it helpful to think of it as a service encounter with roles for both the service provider and for the customer. The customers who represents the brand . b. d. Equipment-based offering. This value can be expressed in terms of? C) announcing category benefits Private branding. Which of the following is the company using to convey its membership in the hatchback segment? B) sensuality Variability (Inconsistency) SoBe beverages was a major sponsor of the Gravity Games, which included. C) announcing category benefits D) RTZ shifted its products from supermarket aisles to exclusive stores as it realized that customers were willing to pay more in stores. It should be meaningful, different, and salient. D) focusing on reliability Which of the following is an example of channel differentiation? A) brand equity A) locate the brand in the minds of consumers to maximize the potential benefit to the firm B) discover the different needs and groups existing in the marketplace C) target those customers marketers can satisfy in a superior way D) collect information about competitors that will directly . d. All of these statements are true. Carnival Corporation is the world's largest cruise line company. E) category points-of parity; competitive points-of-parity, ________ are attributes or benefits that consumers view as essential to a legitimate and credible offering within a certain product or service class. All of these conditions are favorable for a retailer to launch a store brand. Select one: ith the development and maturity of digital marketing, which of the following statements is true? A. Flanker brand b. A half-truth is a deceptive statement that includes some element of truth. These are all expressions of the value of brand equity. a. Invisibility C) A small business must separate the well-integrated brand elements to enhance both brand awareness and brand image. B. c. People-based offering When it comes to services, quality is measured in terms of? Which of the following statements is correct regarding the concept of branding? Answer/Explanation. Consumers with rational loyalty like the brand but they want to shop around and will switch if the brand is better for their lifestyle. (a) It is a bundle of utility. Its co-sponsorship of this. B) always correlated A sentence of the form "If A then B" is true unless A is true and B is false. Then they would follow along the glass-enclosed production line and watch while her highly skilled workers cooked the donuts from scratch. e. Intangibles, Which of the following is NOT one of the components customers use to evaluate service quality according to your text? Select one: B. Complementary branding is marketing two brands together to encourage co-consumption. A) A VMS is a channel in which there is cooperation among channel members at two or more different levels of the channel. A university librarian produced the following probability distribution of the number of times a student walks into the library over the period of a semester. All marketing strategy is built on STPsegmentation, targeting, and ________. D) image differentiation They negotiated with computer manufacturers to include a sticker on the outside of the computer - regardless of the brand - showing that there was an Intel chip inside. E) relying on the product descriptor, ) SJC is a new retailer that targets the youth market. Which of the following is not one of the unique characteristic's of a service described in the text? e. Visualization, Proctor & Gamble creates a separate brand identity for each product they bring to market. a. Instruction manual A) innovativeness a. Spanish Language version - Medicamentos Genricos: Preguntas y Respuestas (PDF - 213 KB). A) points-of-conflict e. The squeaky wheel principle, Karel is the office manager for a medium sized-firm in the city. Uploaded By lawjieyin. All of these conditions are favorable for a retailer to launch a store brand. Protect the product from excessive heat or cold. b. Companies trying to sell their products internationally do not benefit from having a strong brand name. D) A small business must disintegrate the brand elements to maximize the contribution of each of the three main sets of brand equity drivers. An example of a rsum with a common format with the name John Doe. b. Select one: a. a. D) mystery d. Association B) strategic points-of-parity; conceptual points-of-parity All the following statements about branding are true except Branding is the set of activities designed to create a brand and position it in the minds of consumers. A company doesn't normally want its customers to identify with its brand. C) employee differentiation It is highly popular in the group-oriented society of today. Organizations should not . Infringement B) clear profitability to the company B) context C. Alliance or co-branding works best when the two brands are unrelated. Starbucks using its brand name on coffee makers is an example of a: Which of the following is NOT true about brand alliance? Brand name, service mark. 35) In the ________ phase of new product development, marketers estimate the technical and the commercial success of an idea for a new product. d. The manufacturer may be held liable for some problems regardless of whether there is anything in writing or not. D) category points-of-difference e. Post-purchase utility. What did the company try to build when they conveyed the fact that the beer contained one third less calories and hence it is less filling? e. All of these are the point we were trying to make. e. What the customer expects from the service. Select one: In terms of the goods-services continuum, this is an example of a _____________? (10 points - 2 points for diagram, 4. c. Rubber branding. In what way is the brand's category membership being conveyed? a. D) brand architecture C) directly proportional E. 2020-2023 Quizplus LLC. a. cutting marketing costs b. improving customer service c. improving brand image d. all of these are benefits of social media marketing; In the context of on-demand marketing, which of the following statements is true of a sales-oriented firm? b. Invisibility e. Increased value of a company's common stock. e. Responsiveness, Frodo was a massage therapist. e. Service encounter, Hermione was the office manager for a small business in the city. There are four basic elements or components to a positioning statement: Target Audience - the attitudinal and demographic description of the core prospect. A) brand vision Select one: D. Brand loyalty exists when customers purchase only one brand and consider no other brand, regardless of price differences. Brand identity is how a company wants itself to be perceived and includes the visual components of a brand used to . Protect the product from excessive heat or cold. Assuming Adamss assertion is correct (that a business expansion is already under way), evaluate the timeliness of his recommendation to purchase Universal Auto, a cyclical stock, based on the business-cycle approach to investment timing. d. An emotional connection ________ allows the brand to create a point-of-parity (POP) on taste and a point-of-difference (POD) on health with respect to quick-serve restaurants such as McDonald's and Burger King and, at the same time, a POP on health and a POD on taste with respect to health food restaurants and cafs. d. Role play -Strong brand expands the target market -Strong brand increases competition -Strong brand improves production output -String brand builds customer loyalty, Two established brands collaborating to offer a single product or service that . Select one: c. Variability (Inconsistency) Lysol Disinfecting Wipes - Lemon and Lime Blossom. Notes. A) positioning. B) Brain maps c. Positive Brand associations Which of the following statements about branding is. B. So he immediately returned it. School University of Malaysia Sabah; Course Title HE 19; Type. Nickname C) deviance, peculiarity, deformity Which of the following best describes a car company's value proposition? a. Changing an image is most necessary when: False and . Select one: Which of the following is an example of image differentiation? The key to success for rejuvenating a brand image is to highlight the newness to attract former consumers. c. Every good probably has an intangible component Search qualities C) brand journalism b. C) relying on the product descriptor A rsum, sometimes spelled resume (or alternatively resum ), [a] [1] also called a curriculum vitae (CV), is a document created and used by a person to present their background, skills, and accomplishments. Group of answer choices During the introduction stage of the product life cycle, pricing may be high or low. An implied warranty means that? 1. C) desirability Prepare the adjusting entry necessary when brochures costing $18\$ 18$18 million are mailed. Research your audience, value proposition, and competition. b. Most social media platforms have built-in data analytics tools, enabling companies to track the progress, success . The point of contact between the customer and the service provider is called the ___________? Which of the following is NOT a perceptual benefit of packaging? e. The manufacturer can only be held responsible for the problems specified in writing. E) to negate competitors' perceived points-of-difference, A marketer that wants to anchor a point-of-difference for Dove soap on brand benefits might emphasize which of the following? at an average value of $27.20. A global brand uses the same product formulation or service concept across multiple countries and cultures. Yes, because the large number of bean varieties needed to make the concept work will create economies of scale. This suggests that in order to have a successful service experience the customer has to know? B) pitch A) the soap is one-quarter cleansing cream The supplier is most likely to be differentiated on its ________. b. a. Questions and Answers for [Solved] Which of the following statements about personal branding is true? Select one: DividendsDeclared, OperatingIncome,NetIncome,YearRavineCorporationValleyIndustriesRavineValley20X6$140,000$30,000$70,000$20,00020X780,00050,00070,00040,00020X8220,00010,00090,00040,00020X9160,00040,000100,00020,000\begin{array}{lrrrr} e. Licensing, Raul purchased a microwave oven. E) Chloe: All you need for a beautiful you. It is always rational to prefer brand names over generic substitutes. Select one: E) price-quality positioning, Marketers typically focus on ________ in choosing the points-of-parity and points-of-difference B) points-of-parity Which of the following statements about service marketing is TRUE?