Unplug the HDMI cable at both ends, and plug it back in firmly. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. Looks like no ones replied in a while. I noticed I had to manually install tvOS 15.5 today because it still hasnt auto-installed it. It will only be used to control volume over IR with the TV. This can be done by installing the Remote Control for Apple TV app on your Mac. Aug 22, 2020 8:35 AM in response to vazandrew. If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. Apple disclaims any and all liability for the acts, I have a clear view of the IR receiver, and have only had this problem with this specific TV. To start the conversation again, simply Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. Fix It Quick, Retrieve Deleted Phone Numbers on Your iPhone, 6 Ways To Know if Someone Blocked You on iMessage. The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Choose 'Settings' and go to 'Audio & Video'. These updated too me close to an hour (I had to reconfigure all my past settings on my tv). 4,346. The problem is persistent and doesnt go away after a restart unfortunately. If you have the 2nd gen Siri Remote (silver with round directional control), press and hold the volume up button and the back button ("<") for five seconds. Street, Suite 108 Head here. Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. If the issue occurs during this sound test, visit our Support Center to request service. Apple may provide or recommend responses as a possible solution based on the information Source. If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. Normal HDMI devices reset their bindings when unplugging the HDMI cable while both devices are active, but I don't think this will help. If you like tricks and tips about how to use Apple products, be sure to sign up for our free Tip of the Day newsletter! This immediately fixed the issue. Apple disclaims any and all liability for the acts, Then wait 5 to 10 seconds for a Connection Lost . I have 3 iphones and i have tried to control volume from all 3 iPhones, unfortunately none of them work. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. greatvovan, User profile for user: The Apple TV and stereo are sitting next to each other and there is no obstruction. Any tips or experiences? I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. Apple's implementation of CEC volume control is fine. Your iPhone is not able to send an IR signal. Step 2: Check your HDMI cable connections. You shouldn't have to use IR. To start the conversation again, simply (I am not sure if this is supposed to work). Verify how the Apple TV remote controls volume, as specified in Settings. It is fully operable with exception of volume control. Youll be prompted to enter a four-digit passcode displayed on the Apple TV screen by your iPhone. To do this: Open the Settings app. I tried pressing the volume and mute buttons and nothing worked. Easily Find iPad Generation & Model, How To Change Your Airdrop Name on iPhone, iPad & Mac, How to Find a Lost iPhone, Even If It's Dead or Offline (Feb 2023), Create a Contact Group on iPhonethe Easy Way! How does one fix this? Or a way to manually force it to use CEC instead? There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. Similar questions . Release the buttons and wait ten seconds. If your remote still isn't working as expected, try restarting your remote. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Urquhart1244, call audio. Well, almost perfectly. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . Apple TV remote can/cant control volume on TV? Available in Black and Saddle Tan, this compact bag is stylish and practical. I have activated Simplink (the LG name for HDMI-CEC) on the TV via All Settings > General > Devices > HDMI Settings > SIMPLINK (HDMI-CEC) I have enabled Control TVs and Receivers" on the Apple TV via Settings > Remotes and Devices > Control TVs and Receivers. Program your Apple TV Remote to Volume. Thankfully, it's pretty simple to fix once you know the steps. Follow the next steps and try again. Gregor-1138, Apple TV 4K Siri remote volume control not working. Refunds. The Apple TV box receives the signal through the home network, then relays that through CEC. To start the conversation again, simply We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. If the volume can be adjusted using the volume buttons on the TV, but not the remote control, then reset the remote control to factory specifications. All I can suggest is that you take a closer look at, and verify, all of the sometimes-elusive HDMI CEC-related settings on both the TV (LG calls it SimpLink) and the soundbar (Samsung calls it Anynet+ :-). This site contains user submitted content, comments and opinions and is for informational purposes Refunds. Go to ATV settings. Click on "Learn New Device". There are also some other ways to fix this problem, such as resetting the volume of your Apple TV. If you're referring to the Apple TV remote volume buttons, these steps may help: If the volume buttons on your Apple TV remote stop working. All postings and use of the content on this site are subject to the. It doesnt work or follow the volume up or down command. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Place your Apple TV three inches away from your remote. Then, go to Volume Control. After the process is complete, your Apple TV not playing sound will be fixed. any proposed solutions on the community forums. Use another remote. If Your Apple TV remote Volume Control is Still not Functioning Correctly, use the following steps to solve the audio issue. Then, your remote will automatically reconnect and you can start using it again as normal! This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. Level 10. Was all working fine before tvOS 16.0. I have gone to the remote settings. Give the custom volume control a name. Affected Apple TV owners immediately took to the community forum to report about the same. -We would recommend disconnecting the receiver from your TV and unplugging its power, then reconnecting and setting up as new to see if that resolves. Release the buttons. Step 1: Set the volume control option on your Apple TV remote manually. If I turn off CEC on the tv it works but then I cant power on/off the tv with the Apple TV remote, Volume control on 4K Apple TV not working, User profile for user: omissions and conduct of any third parties in connection with or related to your use of the site. the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. The light on the Apple TV flashes when I press the volume and mute button on the Apple TV remote, but there is no volume change. volume up is working but volume down will not work. I also want to note that the mute and unmute function on the ATV4K remote works as well. First off, check the TV volume control to ensure that the volume is set to the lowest or in mute mode. Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. doesn't matter which app. If your remote still isn't working as expected, try restarting your remote. from the TVs remote, but when the volume control is set to this custom setting it still does not work. CEC is built on communication between the TV and Apple TV (i.e. Looks like no ones replied in a while. Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). only. Your question was regarding using the remote app on your iPhone. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. How to Fix Apple TV Remote Volume Not Working? The status light onyour Apple TV will turn off and on again. Press and hold the Right and Menu keys for six seconds to fix the Apple TV Remote. Adjust Apple TV audio. Apart from it, I skate, meditate and medicate. You will have to select Learn New Device from the drop-down menu. May 23, 2022 1:08 PM in response to mikereed36. Urquhart1244, Cant control volume for tv with apple tv remote. As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. Looks like no ones replied in a while. mikereed36, call Preface: I've got my Apple TV connected to an HDMI hub/switch that supports 4k60fps and ARC. Step 5. If you need assistance, contact the TV maker or go through the instruction manual. 1-800-MY-APPLE, or, Set up the Apple TV Remote on your iPhone or iPad, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and