When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. HSA and PPO Options Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. The background/credit check requires a $45 processing fee paid directly to our vendor. Join the company voted one of the Best Places to work in Arizona. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. We call the agent community Liveops Nation. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. If not, reach through the comment section. Managing multiple systems, programs, and screens simultaneously. Password. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Virtual Agents | Blog. This te. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. . Earning potential. Support. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Innovate without compromise with Customer Identity Cloud. Work outside the perimeter. The pay is great and is based on talk time. Universal Login. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Liveops mobilizes reliable, brand-certified agents. When unexpected events occur like global pandemics health needs can rapidly change. Liveops energizes agents through rewards and recognition. Were here to improve peoples lives. Empathy is part of Liveops agents DNA. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. (sales@liveops.com) Press & Media. Sign an Independent Contractor Agreement. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Duo Security for MFA | Okta. Set your own schedule to work around your life. Log in. Employer Matching Opportunity, 100% Employer Paid Life Insurance Create success for our clients by working cross-functionally to build strategies that maximize program results. Required fields are marked *. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. They want right-time. Our scalable platform lets agents define their availability. Push either the users Okta password or a randomly generated password to the app. Forgot your password? Join Liveops Nation and experience the freedom and autonomy of being self-employed! The best agents arent looking for part-time. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. Okta Browser Plugin; Okta Agents. Your customers deserve the best at every touchpoint. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. best www.shiftboard.com. 5.0. Liveops exists to improve people's lives. Click here for technical info. Returns the exact phrase match within quotes. From professional services to documentation, all via the latest industry blogs, we've got you covered. We are passionate about the agent experience, because we know agents have many choices in their careers. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Grow your home business through Liveops client network, working with the brands you know and love. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Learn more about us at www.liveops.com. You can also manage cookies in your browser settings. I love the flexibility. @Liveops. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Want to build your own integration and publish it to the Okta Integration Network catalog? See Capabilities for more details. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. We use cookies to improve your experience on our website. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. We didnt just evolve the remote contact center model, we revolutionized it. The agent community comes together . Please update your browser to the latest version on or before July 31, 2020. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Earning potential. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Groups can then be managed in Okta and changes are reflected in the application. !#liveops #seoulbox #onlineincome I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Teams include: Client Results. Or, sign in using: Login using Okta. Community. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Answer. Want to become a Liveops agent? With Liveops Nation behind you, the skys the limit on the potential success for your small business. IT Support Logo. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. We source for impact by empowering and celebrating those with initiative. Create success for our clients by working cross-functionally to build strategies that maximize program results. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Good pay, ability to make your own schedule. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. We've been partnering with Liveops since 2010 for all our inbound needs. Developer Center. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Documenting details of calls and customer interactions. Read more. Flexible. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. They are empathetic and committed to each interaction with your customers. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Find Out How & Apply . View our background requirements here. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. 1099 Independent Contractor offers no benefits, Paid by the minute. Okta updates a user's attributes in the app when the app is assigned. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops Nation agent news. We use cookies to improve your experience on our website. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. With VirtualFlex, theres no need to overstaff. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. All rights reserved. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Support. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Researched & Written by Ann Rozier on the FlexJobs Team. We use cookies to improve your experience on our website. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Im also a nurse. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. This login is to access our Shiftboard online scheduling and people. I am being paid to do what I enjoy, which is helping people. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Healthcare and Medicare enrollment can be complex. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Get started on your new home business Flexibility. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. GM Regional Customer Care Operations, major utility. Are you an employee? When call volumes are low, you pay less. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. The background/credit check requires a $45 processing fee paid directly to our vendor. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . I like to help people. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Also the hiring process is long and it's unpaid. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. To find out more, read our Privacy Policy and Cookie Policy. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Its our approach to providing the most exceptional customer service agents a business can find. - Liveops The modern contact center. option Add a new device appears in Duo Mobile settings. Learn about Liveops Enterprise Solutions Click Here . Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Liveops exists to improve people's lives, and . Their consistency, professionalism and customer service are unparalleled in the industry. View our background and credit check requirements here. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Flexibility. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Earning potential. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. Forgot password? The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. With Liveops Nation behind you, the. Sign an Independent Contractor Agreement. https://www.liveops.com . We believe every voice matters. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Add this integration to enable authentication and provisioning capabilities. Conducting inbound/outbound customer service calls. Money is amazing, but like every job there are flaws. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. Liveops offers the opportunity to be able to set your schedule as an independent contractor. The VirtualFlex platform delivers the right agent at the right time, with the right results.
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