I am a small business and cannot afford any of this. I have booked a few rooms (Explorer 1-2 and Living 1) for my half-day event in Bangkok. 7. I still did not hear anything back yet. Best, Lorraine Brule Global Customer Service at Regus. We have a team of specialists available 24/7 to help you find the best solution for your business. It is now 8 weeks and we have yet to receive the retainer refund when the website stated 4-5 weeks? It goes against our guidelines to offer incentives for reviews. The company left an official comment to this complaint. I cannot stress enough the lack of professionalism and poor service. Alternatively you can contact the Account Helpdesk by raising a case through the Help section of your online account. October 8 if ure newbie and thinking of renting with them read this1) randomly deduct ur credit card and refuse to return it. So, if something causes a problem for you, like additional fees, missing or rejecting deliveries, issues with your payment method, they dont care. ComplaintsBoard.com is a leading complaint resolution website on the Internet. International Association of Better Business Bureaus. They signed me up for things that I didn't ask for - didn't realize it in the fine print. Companies can ask for reviews via automatic invitations. The retainer fee doesn't guarantee a successful outcome. Do not delete my post, I will copy and paste it to spread again and again. They charge absurd late fees, even though I put the payment information in the system and their software failed to record it. Even after offering to pay the full amount billed for the calendar year of 2023, my bill continues to increase by $106.95 monthly. Give your team a place to focus, thrive, and grow, while we take care of all the details. So last week I logged in to cancel my membership. Most organizations routinely introduce sweeping changes, to improve processes, accommodate shifts or follow new regulations. commitment remains the same (or increases) and such transfer is not used to extend or renew an existing agreement. Regus always emphasized that it keeps its policy. Our virtual office services help you build a credible presence anywhere in the world, with a professional business address and phone number. 3. We found a responsible person where we inform her about the problem. Regus is a complete and total scam company. Manage all of your workspace and business needs. However, there are also credit notes that have been raised for the same period for your previous office in order to balance the account. S. Where's gone them? They will offer you an initial price, but then they will immediately hit you with a number of other charges that they did not disclose at the time of signing a contract. Its an automated process. I couldnt see your email address or Regus account reference in your message. Company CEO: Linda Worthington Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world. I apologise if this wasnt clearly communicated to you but its in the terms of your agreement. The expenses you mention are because we invoice in advance and therefore you have already been invoiced for this new office. They charge your card for amounts more than stipulated on invoices! Paid for parking online and have now received parking ticket from private company. Please could you send those details to me at lorraine.brule@regus.com so I can support you? dont give them ur credit card info under any circumstances2) Renew your contracts without permissionin all of office rental company, renewing contracts must have ur signature but not regus. Consumers complaining about Regus most frequently mention customer service, office space and credit card problems.Regus ranks 5th among Coworking Space sites. We need to hold 2 months of product fees and the increase in your office monthly fee meant we held a lower amount. August 31 but when u need support / CS to talk and solve ur problems its literally non existant. this is absolutely disgusting and scam act, i rent regus in King Hills for about 1000 pounds a month (3 room office) and last year on march they randomly deduct my credit card for about 5000 pounds for no reason. You just need to watch one video of Mr. Mark Dixon talking about his stuff to realize that the entire thing is a hoax, or at best, another money laundering business. THIS IS A SCAMTHEY WILL RIP YOU OFF FOR PRACTICE.CRIMINALS,CRIMINALS,CRIMINALS!STAY AWAY!DO NOT SIGN ANYTHING WITH THEM!THIS IS A CRIMINAL ORGANISATION.WHATEVER YOU DO DO NOT USE THEM, Hi Lavor, Im sorry if you felt the need to escalate this. After verifying my portal which ' my request for a retainer' had been disappeared, she sent me a form to let her know my bank information, which meant they didn't process my request until that day. Surround yourself with prominent corporations in diverse Fort Myers, home to the likes of Gartner, Inc. and Tranzact, among others. *Ts&Cs apply; participating locations only. Sandra promised me to escalate my procedure below, however, when could I get it safely? After she contacted with their department , she informed us that she solved the problem and we could continue to use our virtual address with them, but we informed her that because of their fault we already open another new one. My contact end of March 2021. Our meeting rooms are the perfect setting for your next pitch, interview, workshop, or board meeting. Theyre a great place to connect with colleagues, clients and other like-minded businesses. The parking is administered by a third party who then resells the empty spaces (they are not leased directly to the hotel). Need to find a different location? We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers. A member of my team has already been in touch and provided a satisfactory conclusion.Kind regards, Michelle SpireAssistant Global Customer Service at Spaces. Requesting your refund is easy. Turned up at 450 Bath Road, Heathrow. The company left an official comment on this complaint. Originally, total costs 20k THB, but end up with 50k THB. Please could you send those details to me at lorraine.brule@regus.com so I can support you? No staff available for contacting on the event day. As a matter of policy, BBB does not endorse any product, service or business. We ask all our customers to add an automated payment method to their account. They still continue to send invoices with no one responsible to be there to answer. She apologized to me and promised me to rush to send me it by coming Wednesday. He hung up my phone rather than transferring my call to them. they have absolutely no respect for the customers4) threaten u with lawsuits and debt collection agencythis is perhaps the most disgusting and lowest act regus IWG can do. I still didn't get my retainer back. Then we had more IT issues at the end of the year which meant we had NO INTERNET for 2 WEEKS as the wired connections were not working. This course is a must for every manager who aspires to be a leader and a success in his or her career. ive been trying to get my money back ever since. At the end of your contract, they will automatically renew you without a signature and without consent. If you refuse to pay their bogus invoices they will send you to collections. I will be taking legal action if this is not returned within 28 days (31/03/2023). You should do so via your online account (www.myregus.com). This is a complete con, and scam through and through. I look forward to receiving more information from you. We exclusively work towards building the skill bucket of professionals and corporate groups from various domains. Therefore, well make the relevant enquiries and aim to put matters right as soon as we can. We will then confirm your payment date and amount. Hard revenue focused. Avoid using this company if you can as once your business is set up with them they will use this to their advantage and manipulate you into having to pay more money!UPDATE- IT HAS HAPPENED AND UNFORTUNATELY WHETHER THE PARAMETERS ARE SET OR NOT, ALL CALLS ARE RECORDED AND I SPOKE TO YOUR COLLEAGUE OVER THE PHONE TO QUERY THE DISCREPANCIES. Because Regus prefers to hold that retainer as leverage over you. Changes in an organization are about more than just policies. Don't give them business so that they seize, Hi Faye,Im sorry if you felt the need to escalate this.I understand that your main concern is to cancel your agreement due to a business decision made by your company.You signed an agreement with us until 31 March 2023, so you could enjoy a preferential monthly fee. Regarding the payment you state we never received, we will happily address this directly and if your bank shows that the transaction was successful, we will allocate the payment manually. This will surely increase the credibility of your complaint. If Regus can't provide adequate parking on their sites to accommodate a full building then what sort of business model is that??? It's supposed to be about 'convenience' which does not include the stress of finding somewhere to park ahead of an important meeting. If it has been longer than 30 days, please get in touch so we can investigate further. Change Management Certification Training ( 1- day course ), Fri, March 24, 2023, 9:00 AM 5:00 PM EDT, Fort Myers, FL Regus Bussiness Centre/Hotel Fort Myers, FL 33901 United States. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world. Whether you work alone, you're growing a start-up, or you're running the world's most successful corporation our network makes it possible to work near clients, colleagues, or family. Eventbrite - Learning Zone Inc presents Agile and Scrum Certification Training in Fort Myers, FL - Friday, March 24, 2023 at Fort Myers, FL, Fort Myers, FL. Please remember that the retainer is refundable at the end of your agreement. THIS IS A SCAMTHEY WILL RIP YOU OFF FOR PRACTICE.CRIMINALS,CRIMINALS,CRIMINALS!STAY AWAY!DO NOT SIGN ANYTHING WITH THEM!THIS IS A CRIMINAL ORGANISATION.WHATEVER YOU DO DO NOT USE THEM, Hi Lavor, Im sorry if you felt the need to escalate this. With over 3,000 locations globally we have offices, coworking spaces and meeting rooms in every major town, city, and transport hub. Fully furnished offices for individuals, teams, or entire companies, Customizable to match your brand with company logos and color schemes, Your very own space in a shared officeavailable by the hour, or the day, Includes everything you need to get to work, from WiFi to ergonomic furniture. Office staff are always friendly. Regus keeps its policy for payment from customers, only. Avoid using this company if you can as once your business is set up with them they will use this to their advantage and manipulate you into having to pay more money!UPDATE- IT HAS HAPPENED AND UNFORTUNATELY WHETHER THE PARAMETERS ARE SET OR NOT, ALL CALLS ARE RECORDED AND I SPOKE TO YOUR COLLEAGUE OVER THE PHONE TO QUERY THE DISCREPANCIES. This complaint was posted by a verified customer. If you are having troubles you can contact the centre team directly who will help guide you and then confirm that it has been set up correctly. Such companies should not exist. this is absolutely gross and scam. Its an automated process. Our advisors are ready to help you find the right place for you. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Even after offering to pay the full amount billed for the calendar year of 2023, my bill continues to increase by $106.95 monthly. I called them again, which procedure took my time for 3 hours. Hi Hannah, Im sorry if you felt the need to escalate this. Once you enter into a contract with those scammers, you are forced to use whatever services they decide to offer at the outrageous price they decide upon, plus any additional hidden fees and levies they often tack on top of that. We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers. www.myregus.com) and go to End Agreement, where a specific section for refund request is available. www.myregus.com) and go to the End Agreement section. Hard revenue focused. Change is often frustrating and may often fall out of the paradigm of strategies that you may have developed in your management career. Need to file a complaint? They would not remove the items that I didn't want. The MD has no care to his customer and just passes it back to the phone robotseeking legal advicelorraine under the email address we have done this and very much doubt it will conclude this mess as we have done everything you have requested in the past, Hi Dawn,Im sorry if you felt the need to escalate this.You can quickly and easily end the agreement through the online portal (myregus.com) by going to Account > Workspaces and services > End Agreement. They would not remove the items that I didn't want. Our change management certification course teaches you how to develop practical solutions for effectively implementing change in the workplace. Thank you,Lorraine BruleGlobal Customer Service at Regus, When I moved offices the expenses were over $3800, and $1300 went from my account and they claim "never showed up" on their end. 9160 Forum Corporate Parkway, Ft. Myers, FL 33905. So when you need to scale up, cross borders, or make the move to hybrid working we're here to support you every step of the way. Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns?I look forward to receiving more information from you.
The Mermaid Yeats Analysis,
Hive Grant Permissions,
Pro Sports Advice Trustpilot,
Why Do Pentecostals Wear Their Hair Up,
Articles R