I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Two of the ticket were bought together and the other was bought separately. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. They will pursue AXS who in turn, will keep your money. I have a problem with AXS Tickets Are you having issues? And waited. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. NOT RECEIVED MY TICKETS FOR TONIGHT Front row or on the aisle? So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Not true! It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. AXSTickets currently states that the tix were transferred on March 14, 2019. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. I reached to them through live chat but it's been 20 days and yet no response. All Reviews Its super easy. Thankfully I checked it first thing this . With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Tap Here" Nothing happens when I Tap Here. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. I do not understand where the difficulties lie in this process and am very unhappy with this service. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). It seems that I probably will not get a response before the show. I also purchase tickets insurance with no email confirmation!! Don't know why it won't work. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . AXSTickets is one of the most frustrating things I have ever experienced. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. It never comes. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. I used my Facebook account, which needed a re-login, but thats fine. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Has anyone else had this problem? They hold your money forever if there is any issue with your event or if you sold your tickets. Tbh, it is a great app. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". I didnt have a problem with the transition until I downloaded AXS and attempted to login. The email sharing the tickets never went through. AXS Ticketing & Mobile Delivery. As soon as I select buy tickets the next page fails to fully load. Create an account before you try to buy tickets for the first time. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. Still no success. tl:dr - Crashy app. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. AXSTickets is absolute garbage!!! Yet I do not have my tickets or any co formation. With the AXS app,. I dont normally do app reviews, but this one frustrated me. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. By With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. This is how I was tricked into buying more tickets. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Even the emails disappeared. I can see my tickets, but I don't see a way to print them. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? Exit outOf the window immediately. Wondering if they took them off to change dates. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Enter your device passcode. What a waste. Extremely disappointed. I never received my email confirmation for my tickets. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. They trully live up to their name and will ax you and slaughter you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Same here! I ordered tickets online to a recent show. NOTHING. For more information, see the developers privacy policy. Our 2022 Transparency Report has landed Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Now, tell me why this is happening. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. I will not be using AXSTickets again, its not worth it. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. "Swan Lake" tells the story of a young . AXS Account Your Account My tickets are not in my account? I placed two orders for tickets at the same event. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. I finally gave up on that. Worst customer service YET again! So I emailed their support team and I havent revived a response. Mine wasn't working earlier, but just checked and now showing in the events section. Press question mark to learn the rest of the keyboard shortcuts. I bought season tickets for houston livestock show and rodeo to resell. I constantly had to check everyday because it would log me out everyday. I have the app and have refreshed, but my tickets are not there, please resend. When I've bought tickets from AXS before they took a few days to show up in my events. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. And the pending charges. Its pointless. Thats the date I requested the transfer. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Instead it shows AXS mobile ID and QR code for it. Official Tickets and Your Source for Live Entertainment | AXS.com . So after waiting in line I had to go to another line for printed tickets. Then AXSTickets froze, so I killed and restarted it. There could be a delivery delay. But wait, theres a phone number in the email you can call for help. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. Tap for tickets to see the artists and teams you love. Hour long customer service wait with no live person interaction. BUY THE PERFECT TICKETSFront row or on the aisle? Entering The Venue How do I get into the venue? Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Payer 4,10 (Page St. Maximin) 38,8 km. Ive used the Flash Seats app for years with no problems. I cannot log into the main AXS page on the AXS website. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. So basically quit your job if you want to enquire about your ticket. Apparently lots of people are having problems with the App. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. find great events near you, buy 100% official tickets, sell your seats if you. I know to use PayPal goods and services since it has buyer protection. Cheers! Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. Must have been a blip. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I was worried that they had been cancelled for some reason after reading that it has happened to others. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. They said he had 6 tickets ( I only had 5!) Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. Privacy Policy. Im going fucking hysterical. Tried resetting my password but no email sends to my account. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Just buy straight from the venue! Buying tickets was easy of course .. but getting a refund is a whole other problem. Today, My 2 tickets has dissapear in My Events Section. Yep, my account is back to normal now too. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Why does the email say 1 ticket? Now, put your network on 4G e.g. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. It's all a fan needs, all in one app. Presumably you agreed to the "ridiculously high" selling charge before confirming? Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Get the AXS app from App Store or on Google Play. And they had no answers for me. Buying Basics How can I buy tickets? Mobile app not able to log in. I'm unable to not only log in to the app on my phone, but also on my computer. First of all their customer service is terrible. I have deleted data and cache to no avail. click "Force Stop". This Clears both data and cache. I finally had to send him a picture of my ID so they could look up the ticket to print for him. How you have this market largely cornered is beyond me. On hold forever while I worked in the kitchen. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. I figured this out all on my own no thanks to their support team. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. Create an account to follow your favorite communities and start taking part in conversations. I was not aware I had already completed my purchase and was charged $181. The gig has not been cancelled we just chose not to go. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Thank you. Tickets probably arent being delivered until 1-2 weeks before the show. My show is on Friday and I so wish I was able to go. Many mails, all saying I had to click on "Your events", to get my ticket. Plans can . No content will load on the Iphone App. I show up to the event very early, just in case, and no one at the venue said anything. Im very easily to forget my password. Its all a fan needs, all in one app. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Seamless transaction, everything worked out perfectly and no issues getting in. Update AXS Tickets to the latest version on PlayStore. Where are my tickets? I had to try get them on chat again and never got to talk to anyone. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Wondering if they took them off to change dates. I'm getting sent in a loop to verify my device to sign on to the app. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Does not recognize sign in and unable to change password. I have deleted the app from my iphone and re-downloaded it with the same result. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. I logged in and it said I had no purchased tickets and no events. We often link to other websites, but we can't be responsible for their content. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. DO NOT USE THIS COMPANY! Damn thats really smart Im gonna do that from now on. Plans can change. do not use AXSTickets to sell tickets. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Please help me with my situation. Their customer service is also by far the worst i have EVER experienced. Solid Gold Turf Club St Paul Minnesota Friday November 26. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I received an email back immediately letting me know they received my request. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I went back to AXSTickets and they were there. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. The hassle with trying to login is just ridiculous! I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. This is happening for the AXS, and RedRocks Mobile Iphone App. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. I tried buying tickets on the website, got an error with payment. 1x ticket, 75 face price. Sheffield and Glasgow. Hooray!But it forgot who I was and told me to create an account again. I had to log in each time I used AXSTickets, which was several times within a couple of days. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. So purchasing through the website and AXSTickets doesnt work - even with all their tips. THANK YOU! Hopefully this will save someone from the panic attack I just had over my tickets. Im trying to sell the missing order as it was made in error. This is my friend time buying through AXS for other people and Im not sure I would use them again. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. I can log in to the account on desktop, but not the app. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. I expect much more from AXS!!! Tickets not showing up in app for event next day. Tried it. Downloaded AXSTickets no tickets. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. Cookie Notice 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. Can transfer over AXS app. I did so and AXSTickets froze again. find great events near you, buy 100% official tickets, sell your seats if you What's a "Waiting Room"? Published by AXS on 2023-02-21. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Select the issue you are having below and provide feedback to AXS Tickets. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Save your time, use a different app. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake Get The Big To-Do. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. BUY THE PERFECT. Still don't see your tickets? At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Worked last week when I checked. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Front row or on the aisle? Mine kept giving me the incorrect password error when I knew it was correct. Hi all, just a bit of info in case anyone has a similar issue to me. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. LearnMore. We have over 1,000,000 users and companies will listen to us. Gave my son a number to call: 45 minute wait. Tap for tickets to see the artists and teams you love. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. This telling me time and time again, that I had NO EVENT COMING. But yeah Im NEVER using them again What happened to you? After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets.