If your question is about joining the Hotline from BA Clubs programme, your eligibility, the sign-up process, payment or renewal issues, please email membership@ba.com, Hotline for Formers operates under the same rules as Hotline. Help is only available on a once-off basis, ongoing support such as an income top-up is not possible. This means that we can finally get back to doing what we do best flying our customers around the world. Thats why our rewards go far beyond a competitive salary. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you. British Airways Flight 149 was a flight from London Heathrow Airport to Subang International Airport (now Sultan Abdul Aziz Shah Airport ), then the international airport for Kuala Lumpur, Malaysia, via Kuwait and Madras International Airports, operated by British Airways using a Boeing 747-136, with registration G-AWND, on 2 August 1990. If you can still get in to the intranet with your own access, the link to booking Hotlines is there, it takes you to a version of BA.com that quotes the fares that you can compare with regular fares in another window. Role Resigned Director Date of birth April 1947 Appointed on 5 November 2004 Resigned on 21 January 2011 . Both offer access to Hotline fares on scheduled BA flights, a discounted shopping portal, travel related deals and many other offers. The offer is open to new candidates as well, with BA scheduling training starting from early January to ensure hires are flying by March 2022. NB If your former staff ID card is more than 3 years old you will also need to enclose an up to date passport-style photo. The. Nice hotels. The leading independent voice for aviation news and insight. Do Not Sell or Share My Personal Information. Well also be trialling fully autonomous robots to carry out simple aircraft tasks, allowing our brilliant humans to deal with more complex customer enquiries. Greater London UB7 0EB |, Write down the answers exactly as you have entered them in and keep this in a safe place, Answers are not case sensitive and spaces are ignored so if you set the answer for your first school as Greyfriars you can later answer as greyfriars grey friars grey Friars , as they will all be accepted. You can obtain a Password by calling IT Support on +44 208 562 4000, the line operates 24 x 7. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. When you acces the website for the first time you will be prompted to choose another password and enter it twice, then set up some security information. The A380 Superjumbo. Whether customers are in the air or on the ground, we take pride in. Holding a degree in Aerospace Technology, this certified pilot is a passionate specialist in European aviation. Two sites took just two of British Airways' remaining Boeing 747s since the pandemic, and both are in the United Kingdom. The parent company IAG is now the place to be as BA are just a subsidiary company with every weakening influence over its future. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. British Airways is offering new cabin crew a 1,000 "golden hello" as the airline battles to recruit workers. If you meet the qualifying criteria, ie have staff travel concessions & are in receipt of a BA Pension or aged 55 plus, you can apply for a Retired ID card using the process detailed in Q8 above. Hotline for Formers membership is only available for a single annual payment that must be paid in full at the beginning of the membership year. Most BA aircraft have been grounded since the lockdown. Sense of Pride in working for Legacy Airline. Were proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as its based on the votes of customers. This is a great way to reduce food waste, but once all the pre-ordered meals are accounted for, it could mean significantly fewer choices for passengers . The The newly entered password will then become your Bsafe Password & will last for the next 90 days (all passwords expire after 90 days) when you will be prompted to choose another new password, and so on. Read about our approach to external linking. Each Hotline Booker can make up to 20 Hotline bookings each Hotline Year, for up to 9 passengers per booking. Get started with your Free Employer Profile, Salary in line with industry but way below other industries. Through our support for the Disasters & Emergency Committee, we also provide flights, excess baggage and cargo space to support relief efforts in overseas crises. In 2020, British Airways revealed that it would be retiring its Boeing 747 fleet with immediate effect, several years ahead of its pre-pandemic plan. Yes. When staff leave they no longer accrue service therefore their total number of days of service are calculated from their actual start date with the Company up to their leaving date, and this is then deducted from the date the on which the booking is made to give a notional joining date that can be prioritised against that of other former staff standing by for the same flight. All and All Nothing to learn, in terms of work but a very good place to be at, if you are ok to do anything unethical in order to earn money and designation within the organization. One of the five Boeing 747s was already withdrawn from use in February 2020, so it isn't included in the figure of 31 . However if the answer was St Johns, if you subsequently answer as St Johns or Saint Johns both would be rejected as incorrect answers. Our people are proud to work for us. St Athans now homes the Boeing 747 wearing the BOAC livery, the first livery to adorn a "British Airways" Boeing 747 around 50 years ago. 11 aircraft were flown here, with some making a very short hop from Cardiff. But Home Secretary Priti Patel has insisted that the policy can "help stop a devastating second wave" of the disease. Several other airlines have also announced global hirings, allowing thousands of eager trainees and interested people to join the battered industry. Welcome to our official Facebook page. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Only former employees (or surviving spouses) themselves may enrol and each application for membership will be checked against your record of employment with BA. ~ "Existing former staff who, at . Take 30 seconds to, Can travel the world with staff travel and. We, Yahoo, are part of the Yahoo family of brands. The airline has brought back its A380s on short-haul routes before flying them long-haul very soon. However, they are also available as film and TV filming sets. Learn about British Airways Employee Discount, including a description from the employer, and comments and ratings provided anonymously by current and former British Airways employees. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Have the option to ask for long or short haul. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, Experts Agree: Alcohol Should Stay Off Aircraft. Doing things the British Airways way takes a certain state of mind. British Airways | Executive Club - BA Former Staff Hotlines (and related upgrade question) - Hi, just wondering if anyone can help me with this. How can you get involved? If youre still working for BA, you already enjoy Hotline benefits as part of your employment package, so there would be no benefit to you to join. Waterside British Airways is set to cut up to 12,000 jobs from its 42,000-strong workforce due to a collapse in business because of the coronavirus pandemic. In early April, British Airways flew five of its 747s to Teruel at the time for storage. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Home | Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. Just imagine being part of it. The vast complex. If you are in receipt of a BA pension you should advise all changes in writing to BA Pensions and they will then pass the new details through to BA Staff Travel & BA Former Staff Support. You will need to enclose an up to date passport style photo, and if you are renewing or replacing anold former / retired ID card you must return the original card with the application. Why don't you try to #DoTheStrictly too? Captain Smith is a former air cadet herself, having started out at Lymm (2137) Sqn. But thats not it. The British Airways Welfare and Benevolent Trust is a charitable trust set up to alleviate hardship and improve the quality of life of current and former employees and their dependants. The Hotline discounts are available on BA flights operated by BA, CityFlyer flights operated by BA, BA flights operated by IB and IB Express on routes between London and Madrid, and BA flights operated by AA within US if such flights are purchased as part of a connecting flight from or to a BA operated transatlantic flight only. Negus Livery Last London Heathrow departure (BA 400). Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Rest all working under them are either the followers or they are the people who can go to any extent for their professional growth in the organization. In October 2019 we committed to achieving net zero carbon emissions by 2050. If so, please contact the RAFAC Influence Team at [email protected . You can alternatively visit your nearest ID Pass Issue Unit in person to get a new pass, however you will first need to contact People Services at the address above to ask them to fax prior authorisation to the nominated Pass Issue Office. BA insists it will do all it can to protect jobs but says the airline industry is in a "new reality". If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. I've found Hotline can be more expensive in Y as it doesn't (or didn't) offer HBO tickets, so the cheapest was often more than the cheapest available on regular BA.com. "I have described consultation talks between Balpa and BA as hanging by a thread due to BA's decision to issue a 'fire and rehire' threat. Voting Is Now Open for the 2021 FlyerTalk Awards! However, you can still join other parts of the BA Clubs network. Our Cabin Crew and airport colleagues were praised for their friendliness, efficiency and consistently excellent service. They help us identify new initiatives that can improve recycling and waste reduction. Our funding will help recruit, train and support teams across the UK so they can continue to do their vital work. They report people way too easily for personal differences so it's very easy for bullying to occur. Staff travel is easily accessible online & we can use other carriers. Spectacularly poor leadership - never been more uninspired. Unions told the committee that BA had threatened a "fire and rehire" approach by giving redundancy notices to most of its 42,000 workers with the intention of offering jobs to a proportion of them under diminished terms and conditions. The login form <masked> defined for form authentication itself requires form authentication. otherwise call ITS on 0208 562 4000 and they will reset the password for you provided you can answer their security questions correctly. British Airways painted three 747s in retro liveries to celebrate its 100th anniversary a few years ago, and each, along with one wearing the current British Airways livery, was saved. Only former staff with active staff travel concessions are able to log on to this website, as the primary purpose of the site is to facilitate online Staff Travel administration and booking. Here, eCube is dismantling aircraft, though five Ukrainian Boeing 737s arrived at the facility for storage in mid-February. What do you think about British Airways' hiring plans? Get Contact Info for All Departments British Airways Org Chart Seniority Role HR (418) David Brown Product Owner - People 4 1 Director (22) D View Director However former staff who served a minimum of 10 years & are no longer eligible for staff travel concessions can subscribe to the BA Clubs Former Staff Hotline programme by registering on the www.hotline-baclubs.co.uk website, see the www.baclubs.co.uk website for more information. It is thought that a spark ignited the aircraft's insulation. You will need to return your former staff id card with the application. Having problems? Flying Start is our main charity partnership with Comic Relief, which has already raised more than 20 million (read more here). To access the website google my.bapc.com and enter a valid User ID and Password into the login screen. The site that took in the most British Airways Boeing 747s is St Athan, Wales, just a stone's throw away from the airline's Cardiff heavy maintenance base. Youll feel at home here if you embrace timeless British values and modern Britains strengths: knowhow, creativity, energy, diversity and open-mindedness and a sense of respect, responsibility, fair play and knowing whose turn it is to make the tea. Well continue to invest in their skills and potential, but also in our fleet and customer experience to the tune of 6.5 billion over the next five years. If you have your eye on leadership, our high-performance culture will help you fulfil your full potential. Contact us | PO Box 365 Whatever your role, your warmth, positivity, commitment and adaptability can truly come to the fore, making you a trusted ambassador of the British Airways brand. We already pledged to remove a quarter of a billion items of single-use plastics from flights by the end of 2020. Delta Sky Club Celebrates Kansas City Lounge Opening, United Redoubles Efforts to Decarbonize with Sustainable Flight Fund, American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, Frontier, United Put Family Seating in Focus, New Tool Aims to Help Travelers Get Most from Hotel Points, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. You can help us achieve that aim. Learn more about us here, For former employees whose staff travel concessions have ceased - use Hotline by joining the BA Clubs programme at just 30 per year. Let us know in the comments! Are airlines on a path to a full recovery? Brian Strutton, the union's general secretary, said: "Any company using the cover of Covid to slash jobs and terms and conditions like they have needs to be called out. They have placed on exhibition at the site, which they share with a former British Airways Boeing 747-200. All of this increase in flying is something BA hopes it can sustain into the future too, with COVID hopefully not playing spoil-sport once again. British Airways Engaged Employer Overview 2.7K Reviews 84 Jobs 2.9K Salaries 553 Interviews 712 Benefits 27 Photos 887 Diversity + Add a Review British Airways Reviews Updated Feb 22, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,587 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating BA pilots Ruth Smith and Clifford Agius were among staff who showed the cadets around the facilities. Unlike at Dunsfold, the two jets in Newquay are no more, having both been scrapped. We'll be adding even more new . People Services Ive seen some incredible deals very recently for last minute travel in Europe where ba.com was looking for 500+ the day before travel and Hotline was still offering the same seat, flight, and date for 55.Im not sure what thats about, but its happened multiple times in the last 3 months Programs: Tufty Club (Gold), BAGA Gymnastics level 4, 440yds swimming certificate. Its the latest in our string of innovations in smarter technology and automation. No. A former British Airways Engineering Apprentice, she now knows the ins and outs of the very latest aviation technology. ARN and TLS were good value. Pros & Cons are excerpts from user reviews. For HFF we will check your employment history with BA which will take a few days. The learning here is constant, because our business and industry change so fast. Staff travel: Most flights are full and no-one likes to share a Jumpseat on a full flight, you're just in the way of operational crew. CallBA's higher management comprises of 5 females instead i should call them as rulers or could be called as dictators. Fantastic company to get trained up, with regards to type courses, access to hangar and line maintenance. Friendly people Staff travel concession shift work option to swap and get leave whenever you want, Shift work work-life balance nothing else to mention, Staff Travel for employees (But for sure will hardly get an opportunity to avail the same.). You can apply for a new card or renew / replace an existing card that has expired, is lost or has been stolen, or where the photo on the card is no longer a true likeness. Good brand to get on your CV and aso help to build up a good network. Oh and staff travel really is overrated- my first 2 trips were sitting outside the toilet at the back of a 747 - NOT glamorous! It would mean a complete and unnecessary change in British Airways Staff Travel plans and also penalise that group of pensioners who do benefit under the new proposals. It is not British Airways policy to provide personal references for former staff however on request an Employment Summary Reference confirming service details and last position can be obtained by emailing reference@email.ba.com. If you are not returning an old pass you can alternatively raise an online request via Ask A Question on my.baplc.com in which case you will need to attach adigital photo which must be jpeg format. The administration of Hotline and Perks at Work is handled by BA Clubs. The airline also flew three Airbus A380s down for storage. We can't guarantee to publish every one but well try to include it in a future publication, where space allows. British Airways Phone Number Call British Airways customer service faster with GetHuman 800-247-9297 Customer service 877-216-4057 Book a Flight Now Current Wait: 53 mins (45m avg) Free: Skip Waiting on Hold Hours: 24 hours, 7 days; best time to call: 8:30am Older (experience-wise) crew get a bit annoyed when people don't know what they're doing, but the new people can't help it. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. British Airways Plc New hirees can earn up to 28,000 in allowances and tax-free allowances, higher than the competition. To check the progress of your application or report non-receipt you can email pass-issue.1.unit@ba.com. - Newcastle upon Tyne, United Kingdom Area, to work with I spent 28 years there and enjoyed it except for the last 18 months. Does anyone know if you can use a BA voucher on Hotline or staff travel? Customers love us when were true to who we are. For further information please visit the Welfare and Benevolent section of this website Cheap staff travel and stayed in great hotels when down route. The British flag carrier ferried three aircraft wearing the airline's current Chatham Dockyard livery to the site in the east of Spain. Argentina Australia Belgi (Nederlands) Belgique (Franais) The airlines are asking for a judicial review to be heard "as soon as possible", claiming the measures introduced this week will have a "devastating effect on British tourism and the wider economy". I do not access to Intranet but I believe I can become a member ( BA Club) and access it. This date is called the notional date of joining (NDOJ). Was this review helpful? But the MPs said the airline's actions fell "well below the standards we would expect from any employer". Find out more about our inclusive, welcoming business and how were building a team that reflects everything we love about Britain today. Highlights: free and discounted travel. Best solution is to see if another hotel and/or reservation date is available, Welcome to Hotline for Formers from BA Clubs. Were privileged to serve customers from countless nationalities, backgrounds and cultures. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Some crew can be quite bitter. If you no longer have access to concessions, you probably won't have access to Hotlines either, unless a former colleague can book them for you. The surveys conducted by Nunwood for services provided by CallBA employees to the passengers of British Airways are pathetic in numbers. Location: Home: East Mids UK - Work (Base): Accra, Ghana. The airline announced on Wednesday that it is planning to hire an unspecified number of crew members between now and November, with assessments taking place throughout November. The MPs' report also urged the government to abandon its 14-day quarantine rule at the end of June. You can also contact us in the following ways: WhatsApp: +44 7756 165803; Tweet: . Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. If you need to contact someone, please see the Contact section of FAQ and check carefully to see who you should contact. Some members have reported difficulty when arriving at the payment screen. Were proud to employ a team who reflect that diversity in all its forms. On receipt of this information, we will ensure your membership is not put in the renewal cycle for subsequent years. Email us at haveyoursay@bbc.co.uk. Maybe as a Flying Start fundraiser. Perhaps you could help us achieve another gong next year? While the A380s have since left storage, the Boeing 747s haven't been so lucky. 384. The airline warned unions that if it could not reach an agreement over the proposals it would push through the issue by giving staff notice and offering them new contracts. That has sometimes caused conflict with its employees - and seemingly created a legacy of mistrust and resentment, in particular among cabin crew. Working closely with our suppliers, weve made changes like swapping plastic stirrers with bamboo alternatives. Customer Contact Agent, Executive Club (Former Employee) - Jacksonville, FL - 21 September 2022 BA has excellent benefits for reservation agents. Coming soon! Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Click on the link below to see a helpful list of contact information to help you reach the right people to deal with common issues affecting retired Staff. If you are able to logon successfully you will see a menu of Self Service options which include booking Staff Travel on BA and other airlines, booking Hotline flights and holidays, updating your personal details and nominations for staff travel, online check-in, and viewing embargo information and Frequently Asked Questions. On this page are details of former colleagues who have recently passed away. After the airline removed the fleet from service, Kemble, otherwise known as Cotswold Airport, began receiving a large batch of 747s in April and took nine aircraft. If, having set up your password you subsequently forget it, as long as you have set up your security questions you can reset it yourself online, just follow the dont know your password link . British Airways is the UK's largest international scheduled airline, flying to nearly 600 destinations around the world. Once youve done that, youll be able to set up your vacancy alerts subscription. Some of them are so quick to pile your hours on then take the trips you want away to reduce flying hours. The airline said in a statement: "We find ourselves in the deepest crisis ever faced by the airline industry - a crisis not of our making but one which we must address. Hotline for Formers (HFF) is a programme for former BA employees only, and Hotline for Members (HFM) is offered to some categories of BA Clubs membership. 2011 BA Clubs Regus 450 Bath Road, Longford. Can be very good value for ET and CE fares, especially as all ET include a bag. What's the least amount of exercise we can get away with? We want to set the standard for responsible flying while delivering our commitment to improve lives and livelihoods in the communities we serve and impact on. Where did you last see a British Airways Boeing 747? This wanton destruction of a loyal workforce cannot appear to go without sanction by government, parliamentarians or paying passengers, who may choose differently in future. The discounts start at 10% but arent on all fares anymore. The tragic death of the unnamed crew member comes just . In early April, British Airways flew five of its 747s to Teruel at the time for storage. So, its important to us that everyone feels valued for playing their part. While opportunities may be limited now, they will only improve in the future. Administration of access to Hotline for former employees is handled by BA Clubs on behalf of BA. It was once seen as a flag carrier for British values, a national champion, with the closest of links to the government - and a place where staff were delighted to work. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our, Programs: Former BA/AA/CP/LY employee, BA Executive Club Blue, IHG Platinum, Marriott Silver. Perhaps by sharing your experience with local students on our Inspire employability programme. You can also send this notice by email to membership@ba.com. Both offer access to Hotline fares on scheduled BA flights, a discounted shopping portal, travel related deals and many other offers. BA plans a major restructuring, which could mean up to 12,000 redundancies and changes to the terms and conditions of remaining staff. British Airways is back on the hiring road. This was after it was announced that BA's most profitable market of the US is opening up next month, adding over a dozen routes to the schedule. Staff Travel can only be booked online and to get access to the self service booking system and the supporting databases and procedural information you will need to have access to my.baplc.com as per Q5 /6/7 above. Balpa said the committee was "absolutely right" about BA. Praise indeed since CAPA is one of the most trusted sources of market intelligence for our industry. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. The BBC is not responsible for the content of external sites. Bring your passion for a healthier planet and help us build a more sustainable future for aviation. What Employee Discount benefit do British Airways employees get? Please see the FAQs below if you have a query. 20,680 talking about this. Apparently this changed last year and is no longer the case. Fantastic company to get trained up, with regards to type courses, access to hangar and line maintenance. . Thats why we have a dedicated wellbeing team who are our champions of mental and physical health awareness. If you are still in receipt of Staff Travel concessions, it is not necessary to register for Hotlines as you will already be eligible to them. Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. British Airways Flexible Working, reported anonymously by British Airways employees. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. British Airways in conversation with England's women's rugby players England's women's rugby players and our colleagues at British Airways share their experiences of . If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. This is generally because the hotel you have selected no longer has availability and there is a delay in them updating their information. An eerie video of an abandoned former British Airways (BA) training facility is being shared by an urban explorer who found plane sections and flight simulators rotting inside.