palmera vacation club lawsuit

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We purchased a timeshare with Palmera. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. purchase it back from us. get quotes and more. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. we are convinced we made a BIG mistake and composed a letter to cancel the contract. as it is a completely free way to help other owners find TUG on the internet! Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. They have their own points system to be used within the resorts that are on Hilton Head. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Also Check: Free Vacations For Cancer Patients. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. Seller of Travel Reg. All content should be genuine and unique to the guest. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Good luck! Your contribution should be yours. Coral Sands was sued, alleging fraud back in 2006. Others, however, ask you to pay big up front for some promised future benefit. Write reviews, ask and respond to questions, All reviews are available on the sites they are accredited to. Called better business and state of SC. Judging by everything I'm reading, nothing has changed and they are still lying. I called the number they gave me three times to cancel the contract but no one answered. Promotional discounts and offers may not apply to all properties. Remove some or all of your filters below. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Argentina Australia Belgi (Nederlands) Belgique (Franais) I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. At this point I am willing to let them keep the money they sham me out of. Read Also: Sale Of Vacation Rental Property. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Does anyone else have experience with this and any advice? At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. We arrived at 9am along with dozens of other potential buyers. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. product but we could spend more $ and upgrade. Someone's going to jail and it isn't me. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Our friends did, for sure. He didn't listen to anything we said at all. Recent Reviews The only outcome youve been selected for is a fleecing. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. JavaScript is disabled. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Please let me know about a class action lawsuit against Palmera if one exists. He purchased from previous individual owner 10 years ago. With the average cost of a timeshare, you will have already made up what you paid for and more! They were looking for Maintenance fees. 602560941. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. incorrect. Looking for Palmera Vacation Club Login? Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Contributions should be travel related. Contact them directly! With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Our credit is being held hostage by Palmera Time Share. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. As a matter of policy, BBB does not endorse any product, service or business. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Palmera Vacation Club reviews & complaints. Of course, this was not mentioned. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Points 3,000 . Respectfully, Member Services DepartmentPalmera Vacation Club. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. I called in late November and was told that my dates were not open to call again in January. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Make sure any club youre considering can pass an easy scam test. My points being correct. They never answer our calls I but 5000.points and paid $2000. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". I am still suffering with cancer issues and cannot pay my medical bills. In Share your photos and videos with others to prove the truth of your words. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. All prices are based in U.S. dollars (USD). I suspect this goes on all the time. Time Shares. After being told they could take a trip to Hawaii, the couple went back home to Alabama. What is Palmera Vacation Club's Facebook? Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The letter is already in transit via FedEx to PCV. Taxes, additional fees and charges may apply. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Creating memorable vacations for our members. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Learn More. Read your contract for rescission and follow those directions exactly as stated. 2023 RCI, LLC. After purchasing, I was told to just click Book Me and schedule my trip. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Please let me know what happened or who to contact. Help please. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Click here to get notifications about new complaints of Palmera Vacation Club. No: TAR-6309. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? One of the worst decisions of our life. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Take a screenshot from the USPS and FedEx tracking that it arrived. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? And we prefer to vacation by ourselves instead of as a group. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. You are using an out of date browser. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Claim it and get a lot of features. Other restrictions may apply. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. This was enough to scare us away. This is not the first time that we have had issues with getting people to respond, Desired outcome: Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. 1 complaints for Palmera Vacation Club. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Box 7602, Hilton Head Island, SC 29938. We have excellent credit and I don't want this to ruin it! Our records indicate the company failed to respond to the one complaint brought to its attention. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. The travel prices the salesman Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. My husband and I are both smart people and we feel so foolish that we jumped into this. We returned After researching and finding this site (thank God!) Fla. Resolution Sought Sounds like your bases are covered. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Featured review. The Palmera membership also included a Quest We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. We tried to fight it at that time, but we had signed a contractual agreement. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Each unit is professionally decorated and refurbished every year. Respect the privacy of others. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Just went through a similar situation as you. Clear all more, You seem to have JavaScript disabled. Report inappropriate content Robert F 2 posts 92. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Has that happened to anyone else? This is the version of our website addressed to speakers of English in the United States. Complaint Resolution Index (CRI) Explained. This post has been removed at the author's request. This was a hassle no doubt. Palmera Vacation Club has resolved 1 complaints. View summaries of the complaint descriptions and responses. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. This will surely increase the credibility of your complaint. He seemed very nice and personable at first. I have tried multiple times and never receive a response from the request. All of the one star reviews that you read are TRUE. We were lucky and did not fall for their lies (in 2011). Get direct access to Palmera Vacation Club through official links provided below. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. No response. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. BBB Business Profiles are subject to change at any time. Well guide you through the process. How many people normally accompany you? Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Registration as a Seller of Travel does not constitute approval by the State of California. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. The price level of this organization is high according to consumer reviews. The letter I sent via fedex was received by someone at PCV this morning. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Thats just false for anything thats not outright property ownership. At this point I just wanted to get my money back and get out of there. Dont Miss: Hicv Vacation Package Kissimmee Fl. I was puzzled by this statement. Nov 15, 2016. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. These vacations are limited. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Usage Type Annual . World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping.